Kirk
07-11-2006, 04:07 PM
A few quick answers to some FAQs we have seen here today... we'll try to add to this as we go along.
Premium Boards are up and running; we had an unexpected hiccup this morning. We still anticipate people here and there will have issues trying to log in and get their username/password settled simply because of the scale of the move; we have a staff of people at customerservice@bucknuts.com available to answer questions. We're experiencing a high volume of traffic but will get to questions as soon as possible.
Emoticons are still alive and will be back soon. :) They are on the "to-do" list.
Time inaccuracies Some users are not seeing the time correctly on this board. We are working with the board designers to try and find a fix for this. One thing that might help is to change the time in your settings; just go to the User CP link and then click Edit Options, and down the page you will find a time zone option, although that may or may not work for you.
You can do all sorts of things in the User CP link; take some time to get in and check it out. That is where you will see your account info, change your e-mail address, and much more.
Post Count The post count from the old site is not going to transfer over automatically, but we are going to (at least for the time being) allow people to request that we change it for them. Send an e-mail to customerservice@bucknuts.com letting us know you want your post count updated, and send us your username along with the count on the old Bucknuts board.
Premium Boards are up and running; we had an unexpected hiccup this morning. We still anticipate people here and there will have issues trying to log in and get their username/password settled simply because of the scale of the move; we have a staff of people at customerservice@bucknuts.com available to answer questions. We're experiencing a high volume of traffic but will get to questions as soon as possible.
Emoticons are still alive and will be back soon. :) They are on the "to-do" list.
Time inaccuracies Some users are not seeing the time correctly on this board. We are working with the board designers to try and find a fix for this. One thing that might help is to change the time in your settings; just go to the User CP link and then click Edit Options, and down the page you will find a time zone option, although that may or may not work for you.
You can do all sorts of things in the User CP link; take some time to get in and check it out. That is where you will see your account info, change your e-mail address, and much more.
Post Count The post count from the old site is not going to transfer over automatically, but we are going to (at least for the time being) allow people to request that we change it for them. Send an e-mail to customerservice@bucknuts.com letting us know you want your post count updated, and send us your username along with the count on the old Bucknuts board.
